That includes our service

The transfer from the point requested in the service start point and destination of the service requested, marked on the form, and stops with the duration requested if any.

Includes diets driver, and all expenses relating to vehicles except parking and tolls.

Rights of users

Without prejudice to the rights recognized generally by the current regulations, the people using the service www.taxigalicia .com have the following rights:

a) To access the service on an equal footing. Drivers and conductors providing the service must provide their assistance to people with disabilities as well as those that are accompanied by children or pregnant women, having to load and unload their luggage.

b) To identify the person conducting and receiving proper care of the service provider.

c) In the service with vehicles with optimal conditions, inside and outside, in terms of hygiene, cleanliness, comfort and condition.

d) To raise and lower the vehicle in places where the safety of people is sufficiently ensured.

e) to be accompanied by a guide dog in the case of blind or visually impaired.

g) To carry baggage in accordance with the conditions established by regulation.

h) To the wearer facilitate the changeover to the amount of 20 €

i) To receive a supporting document for the service stating the price, origin and destination of the service, at the request of the wearer, the route traveled.

j) To make the claims they deemed appropriate in relation to the service and shall provide the driver or conductor, at the request of the wearer, claim forms.

 Duties of users

The people using the taxi service will meet the standards established by regulation use, having, in any case, the following duties:

a) Adopt a respectful behavior during the service, without interfering with the driving and without being able to involve danger to persons and property.

b) Pay the price of the service in accordance with the tariff regime established.

c) Do not manipulate, destroy or impair any aspect of the vehicle during operation.

d) To refrain from smoking, drinking alcohol or using any narcotic substance inside the vehicle.

 

e) Comply with the instructions of the person conducting in connection with the service safely.

ar the route they deem most suitable for the service. On the assumption that there would exercise such right, always be performed following the expected shortest route, taking into account the distance traveled and the estimated length of service, under the terms of saturation of the circulation time.

f) information on the number of license or authorization to transport and fees for services.

g) to be accompanied by a guide dog in the case of blind or visually impaired.

h) To carry baggage in accordance with the conditions established by regulation.

i) To the wearer facilitate the changeover to the amount of 20 €

j) To receive a supporting document for the service stating the price, origin and destination of the service, at the request of the wearer, the route traveled.

k) To make the claims they deemed appropriate in relation to the service and shall provide the driver or conductor, at the request of the wearer, claim forms.

 Duties of users

The people using the taxi service will meet the standards established by regulation use, having, in any case, the following duties:

a) Adopt a respectful behavior during the service, without interfering with the driving and without being able to involve danger to persons and property.

b) Pay the price of the service in accordance with the tariff regime established.

c) Do not manipulate, destroy or impair any aspect of the vehicle during operation.

d) To refrain from smoking, drinking alcohol or using any narcotic substance inside the vehicle.

e) Comply with the instructions of the person conducting in connection with the service safely.

 

The customer will receive a booking notification waiting, and once Xacobús Transfers & Tours S.L.has accepted the reservation, another confirmation.
Xacobús Transfers & Tours S.L. may refuse any booking that it remains on hold, with no right to any benefit or bonus to the user.

Service cancellations:

Cancellations of taxi service will be free of charge, if the cancellation is via the web, more than 24 hours in advance.

For cancellations via email or telephone, there will be a charge of € 5 if they are made more than 24 hours in advance.

Cancellations with a time less than 24 hours at the beginning of the service will be issued a charge for 100% of the amount of the service

For services started where the client does not appear or communicate the cancellation of the service, 100% of the amount of the service will be claimed.

In all these cases, a payment request will be sent to your email, in the case of not responding, judicial measures will be taken.

In all these cases you will be sent a payment request to your email, in case of answer shall be taking legal action.

Special conditions Shuttle bus

A) only the route is guaranteed and the hay is a minimum of stipulated passengers (three at least unless specified otherwise)

B) the customer will be notified 48 hours in advance if there is a minimum of passengers.

C) Shuttle Bus reserves do not admit refunds or changes unless it is not reached in minimum number of passengers and the client is entitled to the refund or change of schedule.
Any incident or claim is resolved in the courts of Santiago de Compostela.

The customer accepts these conditions when booking the service.

Any dispute or legal claim be resolved in the courts of Santiago or Pontevedra